Effective date: September 01, 2020

Disclosure

Division of Professional Services LLC "DPS" (“we”, “us”, or “our”) operates the https://dpsinvestigations.com/ website and the DPS. mobile application (hereinafter referred to as the “Service”).

 

Our Privacy/Legal page informs you of policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have around your data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. It is your responsibility to contact us with any concerns.

 

FCRAThe DPS database services are not provided by "consumer reporting agencies," as that term is defined in the Fair Credit Reporting Act (15 U.S.C. § 1681, et seq.) ("FCRA") and do not constitute "consumer reports," as that term is defined in the FCRA. Accordingly, the DPS service may not be used in whole or in part as a factor in determining eligibility for credit, insurance, employment or for other eligibility determination purposes that would qualify the service as a consumer report under the FCRA.

Definitions

Service: Service means the https://dpsinvestigations.com/ website and the DPS mobile application operated by the Division of Professional Services LLC.  Personal Data – Personal Data means data about a person who can be identified from data (or from those and other information either in our possession or likely to come into our possession).

Usage Data: Usage Data is data collected automatically, either by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Data Controller:  Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers) : Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User) : Data Subject is any living individual who is using our Service and is the subject of Personal Data.

 

Information Collection and Use

We  collect and review several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected:

We may be required to ask for Personally identifiable information (PII).  This may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Business or personal address

We may use your Personal Data to contact you with marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send or by contacting us via email.

Use of Data

DPS may use or collect data for various purposes:

  • Contract creation and maintain our overall Service

  • To provide investigative services

  • To notify you about changes to our Service

  • To provide customer support

  • To gather analysis or valuable information so that we can improve our Service

  • To meet governmental retention requirements

 

Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), DPS  legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

DPS may utilize your Personal Data because:

  • We need to perform a contract with you

  • You have given us permission to do so

  • The processing is in our legitimate interests and it is not overridden by your rights

  • To comply with government retention  or the law

Retention of Data

DPS will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Disclosure of Data

Legal Requirements: DPS may, upon good faith actions, disclose your Personal Data to:  Comply with a legal authorized request. Protect and defend the rights or property of DPS. Prevent or investigate potential wrongdoing in connection with the Service. Protect the personal safety of others. Protect against legal liability

Disclosure for Law Enforcement: Under needed circumstances, DPS. may be required to disclose your Personal Data if required to do so by law or in response to valid legal requests by public authorities (e.g. a court subpoena, or a government agency demand).

Security of Data

DPS utilized encryption whenever possible surrounding the case management systems and storing of data.  However, there is no 100%  protection free method to send, receive ans store data.  While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. You need to take all actions on your end to ensure proper tools, technology and methods are used to protect your PII. 

DPS Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)

DPS does not support Do Not Track (“DNT”). DNT is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. DPS moves to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data. If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In some circumstances, you have the following data protection rights:

  • You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

  • The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

  • The right to object. You have the right to object to our processing of your Personal Data.

  • The right of restriction. You have the right to request that we restrict the processing of your personal information.

  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format. relied on your consent to process your personal information.•

  • The right to withdraw consent. You also have the right to withdraw your consent at any time where DPS

  • Please note that we may ask you to verify your identity before responding to such requests.

Service Providers

DPS may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in other manners. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Analytics: We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. DPS has no control over and assumes no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Child”).

DPS does not knowingly collect personally identifiable information (PII) from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Complaints and Requests

For any concern, complaints or requests, utilize the "Contact Us" tab located on any page within this web page.  DPS is a fully licensed private investigation company with a headquarters in the State of Iowa. Licensed by the Iowa Department of Public Safety, PI#4908, Agency# 1716.

Changes to This Privacy Policy

DPS may update our Privacy Policy as needed. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.